Refund policy
Returns
Since we are a small business, at the moment we have a strict NO RETURN policy. We hope you understand and we appreciate your love and support endlessly!
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact us at minethegems@gmail.com.
Preset Download Instructions
How to upload your presets:
- Download the “Adobe Lightroom” app
- The email receipt from your order will include a “download” as a DNG file, save this as an image to your phone’s camera roll
- Open the Adobe Lightroom app and click the photo add button at the bottom right-hand side of the screen
- Import the DNG photo from your camera roll (it will appear as a plain grey/black square and say DNG)
- After imported, click on the photo and scroll all the way to the right on the bottom bar, and select “presets”
- Click the three white dots on the upper right-hand corner and click “create preset”
- Name it whatever you like!
- To use: open the image you want to apply preset to, scroll all the way to the right on the bottom bar, and select “presets,” select “user presets,” select the name of the preset you created
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